How fast is my subscription activated?

As soon as your payment is verified as successful, your subscription is activated automatically — usually within seconds.

What payment methods are available?

Available payment methods are shown during checkout and may vary depending on your country, currency, and provider availability.

Can I change my plan later?

Yes. You can switch plans from your dashboard; the new plan applies from your next renewal.

What happens if my payment fails?

Your order is marked as failed and no subscription is activated. You can retry checkout at any time from your dashboard.

How do I renew my subscription?

Use the "Renew now" button on your dashboard before or after expiry — renewing extends your existing subscription rather than creating a new one.

Is my payment information stored on MebuTV servers?

No. Card details are handled entirely by our payment provider's secure checkout; MebuTV never sees or stores your payment credentials.

How do I download the player app?

Go to Players Center in your dashboard and choose the app for your device (Android, Windows, Smart TV, or Android TV), then follow the installation instructions shown with it.

What happens when my subscription expires?

Your subscription status changes to expired and access stops. You can reactivate anytime by renewing from your dashboard — your account and history stay intact.

How do I contact support?

Use the chat button in your dashboard for quick questions, or the Contact page for anything that needs a longer explanation — our team responds to both.